Is it okay for hearing people to have a name sign?+โ
Yes. In Deaf culture, name signs are a gift given by a Deaf person. You can't pick your own, but you can receive one from a Deaf namer. That's the respectful way, and that's what we do here.
Who are the namers?+โ
Every namer is a real, verified Deaf person fluent in ASL. They understand Deaf culture and choose a name sign that fits you based on your name, personality, and what you share with us.
What if I don't like my name sign?+โ
Once a Deaf namer gives you a name sign, it's yours. We don't swap signs because a name sign is a gift from the Deaf community โ not something to shop around for. We trust our namers and their cultural knowledge.
How long does it take?+โ
Your name sign video arrives within 5 business days of your order.
Can I gift one to someone?+โ
Yes! Just select "For a friend" at the top of the order form. Fill in their details and we'll send the video to them (or to you to share with them).
What do I get for $45?+โ
A personalized video of your Deaf namer signing your name sign, plus a short explanation of why they chose that sign for you. The video is yours to keep and share.
Can I pick my own name sign?+โ
No. In Deaf culture, name signs are given, not chosen. That tradition is what makes your name sign meaningful and authentic.
Do you do last names?+โ
Your name sign represents you as a person, not your full name. Most name signs are based on your first name, personality, or a meaningful trait.
Is my payment secure?+โ
Yes. We use Stripe for all payments โ the same secure system used by Amazon, Target, and Shopify. We never see or store your card information.
Can I get a refund?+โ
You can request a refund within 24 hours of ordering, as long as your namer hasn't started working on your video yet. Once a Deaf namer has begun creating your name sign, we can't offer a refund because the work is already done.
How will I receive my name sign video?+โ
We'll email you a private video link when your name sign is ready. You can watch it anytime and download it to keep forever.
I'm Deaf and want to be a namer. Can I join?+โ
We'd love that! Email us at hello@namesign.co and tell us a bit about yourself. We're always welcoming new Deaf namers to our team.